1 Year PW 4 Hour 9x5 Onsite DT Only HW Supp Description:
HP 1yr PW 4h 9x5 Onsite DT Only HW
Supp, LE-Desktop CPU Only,1y Post warranty HW supp
CPU only, 4 hour Onsite response. 8am-5pm, Std
business days excluding HP holidays.
This is not a stocked item, general lead time is 2 DaysPROTECTION AGAINST DOWNTIME THROUGH FASTER Response TIME
PI DATE : MARCH 2006
SERVICE Level : 1 Year Post Warranty 4 hr 9x5 Onsite - HW supp
Warranty TYPE : Post Warranty , 1 Year
SERVICE TYPE : "On-Site" Service
COVERAGE Window : 9 x 5 ( 9 hours coverage x 5 days)
RESPONSE TIME : 4 Hours
Warranty DURATION: 1 Year
PRODUCTS COVERED: HP Desktop D200 / dx2000 Series
LE-Desktop CPU Only
DESCRIPTION: For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site within 4 hours
after their call has been logged and for which they have a
contracted service window
POST Warranty :
* The initial Start date of a Post Warranty is the day after the
inherent warranty expiry
* User can buy post-warranty service after the std or upgraded warranty
has expired
* The only requirement is that the HW product is in good working
condition at the time of purchase